Listen
We start through WhatsApp, a call or email. We ask for screenshots, symptoms and context before changing anything.
About Alfastar
Close, practical IT support for businesses that need clear answers.
Alfastar Business S.L. has worked in Spain since 2012. We help self-employed professionals, small businesses and local teams solve incidents, protect data and keep their everyday tools working with fewer interruptions.
What Alfastar is
A trusted technical provider, not a call centre.
Alfastar is an IT support company based in Benidorm. We work with freelancers, small companies and professionals who need real technical help without oversized projects or contracts that are hard to understand.
We handle day-to-day issues — computers, printers, Wi‑Fi, email and backups — and also help organise tools, improve basic security and reduce repetitive work. If an on-site visit is useful, we coordinate it; if the case can be solved remotely, that is usually better.
- Registered company: Alfastar Business S.L.
- Base: Benidorm, Costa Blanca
- Since: 2012
- Languages: English, Español, Русский
- Email: info@alfastar.es
How we work
Understand first. Then solve.
Solve or stabilise
If it is an incident, we look for a fast and safe fix. If it is recurring, we suggest prevention.
Document
We explain what changed, what remains pending and what should be reviewed later.
Improve gradually
Once there is trust, we move from firefighting to automation, data protection and simpler tools.
Remote support and local attention
Remote when enough; on-site when it adds value.
Remote support fits many software, email and account issues. An on-site visit makes sense when equipment, cabling, cameras, routers, networks or printers need hands-on work.
We work from a base in Benidorm with coordinated support across the Costa Blanca, mainly Alicante, Dénia, Marina Alta and Marina Baixa, depending on availability and scope.
See remote supportFirst step
Do you have an incident or a question?
Send us a short WhatsApp message and we will point you in the right direction.
Open WhatsAppOther contact channelsSince 2012
More than a decade supporting small businesses.
Alfastar Business S.L. has worked in Spain since 2012. Over that time, we have helped with everyday incidents, maintenance, backups and digital organisation for small offices and professionals.
Everyday support
Incidents, configurations, updates and problems that interrupt work.
Prevention and backups
Protecting data before something fails. Testing restore before it is needed.
Organisation and tools
Structuring accounts, permissions, folders and tools so the business does not depend on one person’s memory.